I’ve been thinking about this a bit recently as Digital Birmingham have been looking at the way that using the social web can help Small and Medium Sized businesses to drum up work.
Recently, Pete Ashton had a problem with his boiler and he asked Twitter for recommendations.
Now, having been on various Moseley related lists in the past ten years or so I knew that it wouldn’t be long before somebody recommended Clive the Gasman. Sure enough, Jon Bounds soon popped up and did exactly that. I’ve used Clive myself because Bill Lees from the old Moseley Free group recommended him.
What does the average Joe on the street know about how galaxies are formed? Well, apparently we know more than we think: 
