Digital Birmingham is a Birmingham City Council initiative and part of a city wide strategic partnership of more than 40 public, private and voluntary organisations
Digital Birmingham have created a local digital TV service for Birmingham ahead of the switchover. This means that Birmingham citizens can access around 50 information and service areas through their TV that covers jobs, bus and train travel information as well as a trial GP appointment booking facility and the ability to view and bid for council properties.
Digital TV provides a key route for people to influence council services and delivery at the press of a button as well as reach other vital services. The channel currently has over 300,000 hits a month through the digital channel and clearly demonstrates the potential this service has to offer.
This quarter (July - Sept 2012) alone has over 311,000 hits. The growth of the Jobcentre Plus pages shows the site is providing valuable support for job seekers in the region through the recession.
The Birmingham site received over 160,000 hits in July 2012 alone with over 50%of users from hard to reach groups.
Other developments in early 2011 include an iPhone app which allows access to the Looking Local content. The app also uses new geo-tagging technology which would not only allow you to report a pot hole or grafitti through your iPhone, but also to geo-tag its specific location.
The local TV channel will provide 24/7 access allowing people who find it difficult to attend offices or phone in office time to link to services. Further enhancements will look at enabling payments through the TV.
We are working further to raise awareness around the potential of digital TV in making services and information more immediate and accessible and more importantly for it to offer a 2-way interactive facility between the council and its residents. Birmingham people will be able to use their digital TV to feedback and influence service delivery from the convenience of their own home, particularly important for older people.
This service can be accessed via Web, television, iPhone, iPad, iPod, Android smart phone and the Wii.